Frequently Asked
Questions
The time required for delivery depends on the distance of the delivery address from our location in Jakarta
Yes, you can pick up the product you ordered directly at our address
Our delivery schedule is on working days Monday to Friday, we will process every order on holidays on working days
We use delivery company services to send the products you ordered
You can change your order before we send it, if after it has been sent via the delivery service then your order cannot be changed or cancelled.
We provide a 30 day guarantee, if the item you receive is damaged, we will replace it for free
ASK US ANYTHING! OUR CUSTOMER SERVICE TEAM READY TO HELP
If you have an order question, product related questions, or need more information about our company, we would love to help.
You can fill out this form here, or email us directly using the links below.
